Znip / faq

Good questions. Clear answers.

What Znip does, which Macs it supports, and how to capture, edit, and share. Here is the detail before you decide.

Getting started

What is Znip?

Znip is a Mac app for screenshots and screen recordings. You can annotate images, trim recordings, recognize text, and share files from your Mac. Capture, edit, and share stay in one app.

Is Znip in beta?

Yes. Znip is an invite-only beta. Screenshots, screen recording, editing and sharing are available to invited testers and existing users, but some features may still have bugs. Request an invite to try it. Report bugs from Help → Report a Bug, or email hey@znip.app.

Who is Znip for?

People who send screenshots and short recordings every day. Builders, designers, support teams, teachers, and anyone who explains work on a Mac. Znip keeps capture, editing and sharing in one place.

What is included in Znip?

A native Mac app for screenshots, screen recording, editing and sharing. Znip is in an invite-only beta. Request an invite to express interest; public downloads and signup are closed.

Can I download Znip today?

Public downloads are closed. Request an invite at znip.app/download. If you’re invited, we’ll email you the next steps. Znip supports Apple Silicon Macs running macOS 15 or later.

Does requesting an invite give me access?

No. We save your request and email you if an invite becomes available. You have not created an account or been promised access. Use your private removal link or email hey@znip.app to withdraw your request.

How do I report a bug?

Choose Report a bug in the Znip sidebar or Help → Report a Bug. Describe what happened and optionally add a reply email. The form shows the app and macOS versions it sends. It does not attach captures or logs. You receive a reference after sending; failures keep your text so you can retry.

Do I need an account to use Znip?

Sign in with your purchase email to restore your license and activate your Mac. Local capture, editing, and export work offline. Cloud sharing and account management need internet access.

Is Znip a browser app?

No. Znip is a native Mac app you install on your computer.

Does Znip work offline?

Yes. Local capture, editing, text recognition, and export work on your Mac. Purchase, initial license activation, account management, and Cloud sharing need the internet.

Is there a Windows or iPhone version?

No. Znip is Mac only. No Windows or iPhone app is announced on the site.

Who builds Znip?

Znip is an independent Mac app. Use the Support page for current help and release information.

Capture (screenshots)

What kinds of screenshots can I take?

Selected area, a window, or the full screen.

Can I capture only part of the screen?

Yes. Area capture lets you drag a rectangle around what matters.

Can I capture a single window?

Yes. Window capture grabs one app window without the rest of your desktop.

Can I capture the full screen?

Yes. Use fullscreen when you need the whole display.

Can I use familiar screenshot shortcuts?

Yes. Set up familiar shortcuts in Znip’s settings. If macOS already uses the same keys, follow the setup steps to turn off the conflicting system shortcut. Znip needs to be running to receive your shortcut.

What are the keyboard shortcuts?

The default global shortcuts use Control + Shift + Command: 4 for area, 5 for window, 3 for display, 2 for text / QR, R for display recording, and 6 for vertical scrolling capture. See Keyboard shortcuts for the full list. You can change them in Znip.

Where do screenshots go?

They save in Znip’s local library under ~/Library/Application Support/Znip/Library. Copy or export a file when you want to share. Editable projects keep the original image so you can change your annotations later.

Can I use a timer / delayed screenshot?

Yes. Set a screenshot delay in the capture settings, then capture an area, window, or display. This gives you time to open a menu or show a hover state.

Can I take scrolling screenshots?

Yes. Capture vertically or horizontally. Choose automatic scrolling or scroll manually while Znip joins the views. Automatic scrolling requires Accessibility permission and works best with stable, scrollable pages.

Can Znip hide desktop icons for me?

The clean-desktop capture option excludes desktop clutter from the captured image and can use a plain or custom background. It does not change your desktop settings. Compatibility across apps and macOS versions is still being checked.

Record (screen recording)

Can Znip record my screen?

Yes. Screen recording is part of the Mac app for demos, walkthroughs, and bug reports.

Can I record audio?

Yes. Choose microphone and system audio separately in the recording options. Grant the relevant macOS permissions and record a short clip to check your selected inputs.

What are recordings good for?

Product demos, bug reports, short how-tos, and UI walkthroughs. A clip often explains timing better than a still image.

Can I add a webcam bubble?

Yes. Choose your camera, corner, shape, size, and mirror setting in the recording controls.

Does Znip highlight clicks or show keystrokes?

Znip can show clicks while recording. Keystroke overlays are not included.

Can I add zooms to a recording?

Yes. Add zoom regions in the recording editor, or use recorded clicks to create zooms. Enable editable cursor capture before recording to adjust cursor motion afterward.

Can I pause while recording?

Yes. Pause and resume from the recording controls. You can also restart a take after confirmation or trim its start and end afterward.

How long can I record?

No max length is published on the site. Everyday bug clips are usually short. Any limit will appear in release notes.

Edit

What can I add to screenshots?

Arrows, text, and numbered steps. You can also use privacy blocks and backgrounds, then re-edit later.

What are numbered steps for?

Mark step 1, 2, and 3 on the image so a how-to is easy to follow.

How do privacy blocks work?

Solid blocks cover parts of the image before you copy or export. Check that the full secret is covered. Share the exported image, not the editable project, which retains the original content.

Is that the same as blur or pixelate?

Znip has pixelation as well as solid blocks. Blur is not implemented. Use a solid block for sensitive text; pixelation is a visual effect and should not be treated as secure redaction.

Can I change backgrounds?

Yes. Backgrounds help a capture look cleaner in docs or posts.

Can I re-edit later?

Yes. Znip includes a local library so you can open captures again and adjust annotations.

Can I trim a recording?

Yes. Trim the start or end before you export.

Can I cut the middle, add zooms, or smooth the cursor?

No. The current timeline trims the start and end. It does not remove a section from the middle, add automatic zooms, or smooth cursor movement.

Is Znip a full video editor?

Znip focuses on screen recordings you can edit and share. You can trim clips, add callouts and adjust the recording’s presentation.

Share

How do I share a screenshot?

Copy the edited image and paste it into a message or doc, or export a file and attach it. No cloud plan needed.

How do I share a recording?

Export as MP4 or GIF, then attach it in chat, email, or a ticket.

MP4 or GIF?

MP4 for longer clips and clearer motion (and audio). GIF for very short silent loops where GIFs work well.

Do I need Znip Cloud to share?

No. Copy and export are in the Mac app. Hosted links are optional cloud later.

Can I get a share link today?

If you already have an active Znip Cloud plan, you can upload a screenshot or recording and copy its share link. New Cloud access is by invitation only. Public signup and purchases are closed.

Privacy and security

Where are my captures stored?

On your Mac. The product saves locally and does not upload captures unless you later opt into cloud upload.

Is OCR done on my Mac?

Yes. Text recognition in the current product runs on-device.

Can Znip read QR codes?

Yes, from screenshots.

What permissions does macOS ask for?

Znip needs Screen & System Audio Recording permission for capture. Microphone and Camera permissions apply only when you choose those inputs. You can manage them in System Settings → Privacy & Security.

Why Screen Recording permission for still screenshots?

Modern macOS capture APIs often use the same permission for stills and video. That is normal. Files still stay local unless you upload later.

Does Znip train AI on my captures?

No. Text and QR recognition run on your Mac. Znip Cloud stores captures you share manually or through optional Auto-upload; it does not train AI on them.

Will cloud see everything on my Mac?

No. Auto-upload is off by default. Turn it on in Znip Cloud to upload new screenshots and completed recordings and copy their links. Screenshots upload before editing. Imports, pasted images, and old captures are excluded. You can turn it off anytime.

Access and licensing

Which features work on my Mac?

Screenshots, screen recording, editing tools, text recognition and the local library. Once your Mac is activated, these tools work offline without a Cloud plan.

How do I get access?

Request an invite at znip.app/download. Public downloads, new accounts and purchases are closed. If an invite becomes available, we’ll email your setup steps. Existing customers can keep using Znip and manage their account in the app.

Will I get a receipt?

Polar provides receipts for completed purchases. Existing customers can find them in their customer portal. New public purchases are closed while Znip is invite-only.

Does Cloud renew automatically?

Cloud renews annually until canceled. You can cancel renewal from Account → Manage billing or the customer portal. Your Mac app license is separate.

Do I need Cloud for the Mac app?

No. Local screenshots, recording, editing, copy and export work without Cloud. Cloud is optional for hosted share links.

What is Znip Cloud?

Upload selected screenshots or recordings and share a link. Cloud includes 10GB of storage, with file, upload and delivery limits. Access is available to existing customers and invited users.

Can I try Znip now?

There is no public trial or download right now. Request an invite to express interest. A request does not create an account or guarantee access.

What is the refund policy?

Contact hey@znip.app with your order reference to request a refund or resolve a billing issue. Refunds are handled through Polar, and applicable consumer rights remain in effect.

How many Macs per license?

Two Macs for one person. Sign in and choose Activate this Mac in Account. Use Manage Macs to release an old activation before activating another Mac.

Which updates does my license include?

Your Mac app license includes version 1 updates. You can keep using the version you purchased. Future major versions may be separate purchases. Existing users can continue receiving signed app updates while the public website is invite-only.

Mac requirements

Which Macs work?

Apple Silicon Macs with macOS 15 or later.

Intel Macs?

Not supported by the current build.

What is Apple Silicon?

Macs with M-series chips. Apple menu → About This Mac shows your chip.

How do I check macOS version?

Apple menu → About This Mac.

Download size?

Public downloads are closed while Znip is invite-only. An invitation includes the download and setup details.

Is the app notarized?

Yes. Znip is Developer ID signed and notarized by Apple. If you have an invitation or existing license, follow the installation steps provided with your access. For help, email hey@znip.app.

Cloud

Is cloud available now?

Znip Cloud works for existing customers and invited testers. New public signup and purchases are closed. Request an invite if you’d like access.

What storage is included with Cloud?

Cloud includes 10GB of storage. Upload and delivery limits apply, and individual files can be up to 1GB for recordings or 50MB for images.

Can I cancel cloud and keep the app?

Yes. Cancel Cloud renewal anytime from Account → Manage billing or the customer portal. Cloud stays active through the paid period. Your Mac app purchase remains yours.

Custom domain, SSO, or team admin?

No. Znip Cloud is a personal screenshot and recording sharing plan.

What happens at the 10GB storage limit?

New uploads that would exceed 10GB stop. Existing links remain available while your plan is active and within its delivery allowance. Delete hosted captures to free space. Your local originals stay on your Mac.

Can I upgrade to more than 10GB?

Only the 10GB plan is available. Delete hosted captures to make room; Znip does not automatically upgrade your account.

Are there other Cloud limits?

Up to 1GB per recording and 50MB per image; 2,000 uploads and 20GB uploaded per UTC calendar month; 100GB downloaded and 20,000 delivery requests per month. Public views and owner downloads share the delivery allowance.

What happens after my Cloud subscription ends?

Public share links stop. Sign in to download or delete stored files within usage limits. We do not currently automatically delete files on expiry. Keep local originals: Cloud is a sharing service, not a backup guarantee.

Troubleshooting

macOS blocks the app when opening

If you have an invitation or existing license, use the Znip download provided with your access. The app is signed and notarized by Apple. Move it to Applications and choose Open if macOS asks. For other warnings, email hey@znip.app with the message.

Black or empty captures

Enable Znip under System Settings → Privacy & Security → Screen Recording. Quit and reopen Znip after granting access.

No microphone in recordings

Enable Znip under Privacy & Security → Microphone. Check the macOS input device.

Shortcuts do nothing

Confirm Znip is running. Check for conflicts in System Settings → Keyboard → Keyboard Shortcuts, or choose another combination in Znip’s shortcut settings.

OCR text is wrong

Capture a tighter, sharper area. Proofread before sending important text.

QR will not read

Include the full code, sharp and upright. Retake closer if needed.

Export fails or file is huge

Trim first. Prefer MP4 for long clips. Free disk space and retry. Report persistent bugs to Support with macOS and Znip versions.

Sign-in email missing

Check spam and confirm the address you entered. Sign-in codes expire after ten minutes. Request another code if needed. If email still does not arrive, use Report a bug in the app or email hey@znip.app.