ZNIP / faq
Good questions. Clear answers.
What Znip does, which Macs it supports, and how to capture, edit, and share. Here is the detail before you decide.
Getting started
What is Znip?
Znip is a Mac app for screenshots and screen recordings. You can annotate images, trim recordings, recognize text, and share files from your Mac. Capture, edit, and share stay in one app.
Who is Znip for?
People who send screenshots and short recordings every day. Builders, designers, support teams, teachers, and anyone who explains work on a Mac. If you want more than the basic macOS tools without a huge toolkit price, Znip is aimed at you.
What is included in Znip?
A native Mac app for screenshots, screen recording, editing, and sharing. Download it, buy a license for $19, and add optional Cloud if you want to share hosted links.
Can I download Znip today?
Yes. Download Znip from znip.app/download. It requires an Apple Silicon Mac running macOS 15 or later.
How do I report a bug?
Choose Report a bug in the Znip sidebar or Help → Report a Bug. Describe what happened and optionally add a reply email. The form shows the app and macOS versions it sends. It does not attach captures or logs. You receive a reference after sending; failures keep your text so you can retry.
Do I need an account to use Znip?
Sign in with your purchase email to restore your license and activate your Mac. Local capture, editing, and export work offline. Cloud sharing and account management need internet access.
Is Znip a browser app?
No. Znip is a native Mac app you install on your computer.
Does Znip work offline?
Yes. Local capture, editing, text recognition, and export work on your Mac. Purchase, initial license activation, account management, and Cloud sharing need the internet.
Is there a Windows or iPhone version?
No. Znip is Mac only. No Windows or iPhone app is announced on the site.
Who builds Znip?
Znip is an independent Mac app. Use the Support page for current help and release information.
Capture (screenshots)
What kinds of screenshots can I take?
Selected area, a window, or the full screen.
Can I capture only part of the screen?
Yes. Area capture lets you drag a rectangle around what matters.
Can I capture a single window?
Yes. Window capture grabs one app window without the rest of your desktop.
Can I capture the full screen?
Yes. Use fullscreen when you need the whole display.
Does Znip replace macOS screenshot shortcuts?
Znip is meant to be your everyday capture app with editing and sharing built in. You can still use Apple’s tools. Most people pick one main shortcut set and stick to it.
What are the keyboard shortcuts?
The default global shortcuts use Control + Shift + Command: 4 for area, 5 for window, 3 for display, 2 for text / QR, R for display recording, and 6 for vertical scrolling capture. See Keyboard shortcuts for the full list. You can change them in Znip.
Where do screenshots go?
They save in Znip’s local library under ~/Library/Application Support/Znip/Library. Copy or export a file when you want to share. Editable projects keep the original image so you can change your annotations later.
Can I use a timer / delayed screenshot?
Yes. Set a screenshot delay in the capture settings, then capture an area, window, or display. This gives you time to open a menu or show a hover state.
Can I take scrolling screenshots?
Yes. Capture vertically or horizontally. Choose automatic scrolling or scroll manually while Znip joins the views. Automatic scrolling requires Accessibility permission and works best with stable, scrollable pages.
Can Znip hide desktop icons for me?
The clean-desktop capture option excludes desktop clutter from the captured image and can use a plain or custom background. It does not change your desktop settings. Compatibility across apps and macOS versions is still being checked.
Record (screen recording)
Can Znip record my screen?
Yes. Screen recording is part of the Mac app for demos, walkthroughs, and bug reports.
Can I record audio?
Yes. Choose microphone and system audio separately in the recording options. Grant the relevant macOS permissions and record a short clip to check your selected inputs.
What are recordings good for?
Product demos, bug reports, short how-tos, and UI walkthroughs. A clip often explains timing better than a still image.
Can I add a webcam bubble?
Yes. Choose your camera, corner, shape, size, and mirror setting in the recording controls.
Does Znip highlight clicks or show keystrokes?
Znip can show clicks while recording. Keystroke overlays are not included.
Can I add zooms to a recording?
Yes. Add zoom regions in the recording editor, or use recorded clicks to create zooms. Enable editable cursor capture before recording to adjust cursor motion afterward.
Can I pause while recording?
Yes. Pause and resume from the recording controls. You can also restart a take after confirmation or trim its start and end afterward.
How long can I record?
No max length is published on the site. Everyday bug clips are usually short. Any limit will appear in release notes.
Edit
What can I add to screenshots?
Arrows, text, and numbered steps. You can also use privacy blocks and backgrounds, then re-edit later.
What are numbered steps for?
Mark step 1, 2, and 3 on the image so a how-to is easy to follow.
How do privacy blocks work?
Solid blocks cover parts of the image before you copy or export. Check that the full secret is covered. Share the exported image, not the editable project, which retains the original content.
Is that the same as blur or pixelate?
Znip has pixelation as well as solid blocks. Blur is not implemented. Use a solid block for sensitive text; pixelation is a visual effect and should not be treated as secure redaction.
Can I change backgrounds?
Yes. Backgrounds help a capture look cleaner in docs or posts.
Can I re-edit later?
Yes. Znip includes a local library so you can open captures again and adjust annotations.
Can I trim a recording?
Yes. Trim the start or end before you export.
Can I cut the middle, add zooms, or smooth the cursor?
No. The current timeline trims the start and end. It does not remove a section from the middle, add automatic zooms, or smooth cursor movement.
Is Znip a full video editor?
No. It focuses on capture, light edit, and share. Not Final Cut.
Privacy and security
Where are my captures stored?
On your Mac. The product saves locally and does not upload captures unless you later opt into cloud upload.
Is OCR done on my Mac?
Yes. Text recognition in the current product runs on-device.
Can Znip read QR codes?
Yes, from screenshots.
What permissions does macOS ask for?
Znip needs Screen & System Audio Recording permission for capture. Microphone and Camera permissions apply only when you choose those inputs. You can manage them in System Settings → Privacy & Security.
Why Screen Recording permission for still screenshots?
Modern macOS capture APIs often use the same permission for stills and video. That is normal. Files still stay local unless you upload later.
Does Znip train AI on my captures?
No. Text and QR recognition run on your Mac. Znip Cloud stores only the captures you choose to upload for sharing; it does not train AI on them.
Will cloud see everything on my Mac?
No. Only the captures you choose to upload are sent to Znip Cloud.
Pricing, Polar, and licensing
How much does Znip cost?
$19 USD once for the Mac app. Optional Cloud costs $12 USD per year for 10GB. Applicable taxes are shown at checkout.
What does $19 include?
Screenshots, screen recording, editing tools, text recognition, and a local library. No subscription required for these local features.
How do I pay?
Choose Buy Znip or Add Cloud on the Pricing page. Polar processes your payment and provides your receipt and license key. Use the same email when signing in to the app.
Will I get a receipt?
Polar will provide receipts for purchases when checkout opens. No purchases are currently available through this website.
Is Znip a subscription?
The Mac app is a one-time $19 purchase. Optional Znip Cloud is a separate $12/year subscription that renews until canceled.
Is the $12 cloud plan required?
No.
What is Znip Cloud?
Upload selected screenshots or recordings and share a link. $12/year includes 10GB, with file, upload, and delivery limits.
Are taxes included?
Prices are USD. Taxes may apply at Polar checkout based on your location.
Is there a free trial?
No timed trial is configured. You can download the app from the Download page; a license costs $19 once.
What is the refund policy?
Contact hey@znip.app with your order reference to request a refund or resolve a billing issue. Refunds are handled through Polar, and applicable consumer rights remain in effect.
Student discount?
Not stated on the current site.
How many Macs per license?
Two Macs for one person. Sign in, choose Manage Macs in Account, and release an old activation before activating another Mac.
Do I pay again for updates?
Your one-time purchase includes version 1 updates. You can keep using the version you buy. Future major versions may be separate purchases.
Mac requirements
Which Macs work?
Apple Silicon Macs with macOS 15 or later.
Intel Macs?
Not supported by the current build.
What is Apple Silicon?
Macs with M-series chips. Apple menu → About This Mac shows your chip.
How do I check macOS version?
Apple menu → About This Mac.
Download size?
Not published yet. It will appear on the Download page.
Is the app notarized?
The current download is locally signed and is not Apple notarized. If macOS blocks the first open, verify that you downloaded it from znip.app, then use System Settings → Privacy & Security → Open Anyway.
Cloud
Is cloud available now?
Yes. Buy Cloud for $12/year and sign in with the same purchase email in Znip. Upload the captures you want to share.
Cloud price and storage?
$12/year USD with 10GB of storage. That is equivalent to $1/month, billed annually. Upload and delivery limits apply.
Can I cancel cloud and keep the app?
Yes. Cancel Cloud renewal anytime from Account → Manage billing or the customer portal. Cloud stays active through the paid period. Your Mac app purchase remains yours.
Custom domain, SSO, or team admin?
No. Znip Cloud is a personal screenshot and recording sharing plan.
What happens at the 10GB storage limit?
New uploads that would exceed 10GB stop. Existing links remain available while your plan is active and within its delivery allowance. Delete hosted captures to free space. There are no automatic overage charges, and local originals stay on your Mac.
Can I upgrade to more than 10GB?
Only the 10GB plan is available. Delete hosted captures to make room; there is no automatic upgrade or extra charge.
Are there other Cloud limits?
50MB per file; 2,000 uploads and 20GB uploaded per UTC calendar month; 100GB downloaded and 20,000 delivery requests per month. Public views and owner downloads share the delivery allowance.
What happens after my Cloud subscription ends?
Public share links stop. Sign in to download or delete stored files within usage limits. We do not currently automatically delete files on expiry. Keep local originals: Cloud is a sharing service, not a backup guarantee.
Troubleshooting
macOS blocks the app when opening
Download only from znip.app. This build is locally signed, not Apple notarized. If macOS blocks the first open, use System Settings → Privacy & Security → Open Anyway after verifying its source.
Black or empty captures
Enable Znip under System Settings → Privacy & Security → Screen Recording. Quit and reopen Znip after granting access.
No microphone in recordings
Enable Znip under Privacy & Security → Microphone. Check the macOS input device.
Shortcuts do nothing
Confirm Znip is running. Check for conflicts in System Settings → Keyboard → Keyboard Shortcuts, or choose another combination in Znip’s shortcut settings.
OCR text is wrong
Capture a tighter, sharper area. Proofread before sending important text.
QR will not read
Include the full code, sharp and upright. Retake closer if needed.
Export fails or file is huge
Trim first. Prefer MP4 for long clips. Free disk space and retry. Report persistent bugs to Support with macOS and Znip versions.
Sign-in email missing
Check spam and confirm the address you entered. Sign-in codes expire after ten minutes. Request another code if needed. If email still does not arrive, use Report a bug in the app or email hey@znip.app.
Comparison
How is Znip different from macOS built-in tools?
macOS already includes screenshots, screen recording, and Markup. Znip brings capture, editable projects, backgrounds, OCR/QR, a searchable library, and MP4/GIF export into one workflow.
How is Znip different from CleanShot X?
Znip combines screenshots, screen recording, editing, and a local library for $19 once, with optional $12/year Cloud. CleanShot has its own mature toolkit and team offerings. Compare the specific tools you use before switching.
Does Znip have CleanShot Studio Mode?
No.
Does Znip have scrolling capture like CleanShot?
Znip includes vertical and horizontal scrolling capture with manual and automatic scrolling. Cross-app behavior depends on the page; fixed headers, animations, and unusual scroll areas can affect stitching.
Is Znip cheaper than CleanShot?
Znip costs $19 once. Compare current prices and the specific features you need on each product’s website.
How is Znip different from Screen Studio?
Screen Studio focuses on polished auto-zoom product videos. Znip focuses on everyday screenshots plus recordings you can trim and share quickly.
How is Znip different from Shottr?
Shottr is a strong lightweight screenshot tool. Znip’s marketed scope also includes screen recording with audio, trim, and MP4/GIF export.
Should I switch from CleanShot?
Download Znip and check the tools you use in your everyday workflow. Znip focuses on local captures and affordable personal sharing. Team administration and SSO are not included.
Can I run Znip and CleanShot together?
They are separate apps. Shortcut conflicts are possible, so give each app a different shortcut set if you run both.
Where is the full feature matrix?
See Compare for the screenshot, recording, editing, and sharing capabilities in Znip and the alternatives.